Patient Journey

Your Journey with Feonix Aesthetics

At Feonix Aesthetics, every patient journey begins with trust, expertise, and a deep commitment to achieving results that enhance confidence and well-being. Whether you’re looking to improve skin health, address signs of ageing, or boost body confidence, our experienced team is here to guide you every step of the way.

 

Booking Your Appointment

Before any treatment, we recommend booking a comprehensive consultation. This allows our expert practitioners to understand your goals, assess your individual needs, and create a bespoke treatment plan tailored to you.

How to book your consultation:
Consultations can be booked via:

 

Deposit Policy

We require a £50 deposit to secure all appointments. This is redeemable against treatment or refundable with at least 48 hours’ notice for cancellations or rescheduling.

 

Your First Visit

On arrival at our clinic, you’ll be welcomed by our Patient Co-ordinator and asked to complete a medical questionnaire. Please provide as much detail as possible—this helps us deliver safe, tailored care.

Once completed, your practitioner will review the information before beginning your consultation.

 

The Consultation

We believe in empowering our patients through knowledge. During your consultation, we’ll explore:

  • Your treatment goals
  • The science behind the treatments
  • Clinical research and best practices
  • Your personalised treatment plan
  • Expected results, maintenance, and pricing

Our aim is to ensure you feel fully informed, confident, and in control of your aesthetic decisions.

 

Consent Process

We’re committed to informed, ethical care. Prior to treatment, you’ll receive detailed information by email, covering:

  • Benefits and risks
  • Treatment alternatives
  • What to expect

At your appointment, we’ll review this again in person, answer your questions, and obtain written consent before proceeding.

 

Patch Testing

If you’re undergoing a laser treatment, a patch test is required at least 24 hours prior. This helps us determine the most effective and safe settings for your skin.

We aim to carry this out during your consultation, but in some cases, a separate appointment may be necessary.

Other patch testing notes:

  • Hyaluronidase (filler dissolving): Patch-tested 20 minutes before treatment
  • Botulinum toxin & dermal fillers: No patch test required

 

Same-Day Treatments

We do not recommend undergoing treatment during your first consultation. We want you to take the time to review your options and make the best decision for you—free from pressure or urgency.

 

Clinical Photography

For accurate treatment planning and monitoring, we take before-and-after photographs as part of your confidential medical record. These images are not used for marketing unless you give explicit consent.

If you’d like a copy of your images, please email [email protected] and we’ll be happy to send them to you.

If you’re open to sharing your results on our website or social media, we’ll always ask your permission and show you the images first.

 

Aftercare & Follow-Up

Our support doesn’t end when your treatment does. You’ll receive detailed aftercare instructions and personalised guidance to help your skin heal and your results flourish.

We also check in with you post-treatment and offer ongoing support through flexible, attentive follow-up appointments.

 

Your Experience, Our Priority

From your first consultation to your final results, our mission is to ensure you feel educated, cared for, and confident. Your journey with Feonix Aesthetics is more than a treatment—it’s a partnership in your aesthetic goals.